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Policies

Cancellation and Refund Policy

Thank you for using www.vitebox.com This Cancellation and Refund Policy outlines our guidelines for cancellations and refunds.

Cancellation

If you wish to cancel, please contact our customer support team before service deliver. We will make every effort to accommodate your cancellation request.

Refunds

Refunds may be provided in the following situations:

  • => If you cancel your order or subscription within the specified cancellation period
  • => If there is an error or defect in the product or service provided
  • => If we are unable to fulfill your order or provide the agreed-upon service
  • => If a refund is required by applicable law

Refunds will be issued using the original payment method. Please allow 25-30 days for the refund to be processed and reflected in your account.(after reconciliation)

Exceptions

There may be certain products or services that are non-refundable. These will be clearly stated on the respective product or service pages.

Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at support@vitebox.com